“Calling More Business"
Professional Telesales with Integrity
An experiential program for more sales and a high-class image.
What is so special about this Workshop?
- Content
It is based on the new sales paradigms of “Unlock the Game ™” by Ari Galper and “Buying Facilitation®” by Sharon Drew Morgen, further developed and adapted to the Asian business environment.
The delegates will get a deeper insight into their own personal strengths and areas for improvement through the use of Harrison Assessments.
- Methodology
We use a highly effective approach combining group coaching, facilitation, case studies and ‘real plays’ to develop a positive mindset. Through practical skills training methods we help finance professionals perform business more successfully.
New thinking and related new behaviors need practice to develop in more successful habits. Therefore, this program includes a 60mins follow-up group coaching session (by phone conference) within 3-4 weeks after the 2-day seminar.
Benefits
- Effective generation of new leads and new business - often during the first call.
- Enhance brand image of your organization through an innovative approach to making calls with high integrity.
- Improved sales revenue and profitability through closing effectively.
Objectives of attending
- To achieve a positive change in your belief system and learn the 3 secrets of
building true trust
- To get a deeper understanding how to stop the numbers game and instead sell with integrity over the phone.
- To learn how to instantly engage potential buyers leading to a meaningful conversation.
- To understand the meaning of objections and how to use them to your own benefit.
What delegates will bring back
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A novel way of approaching telesales which leads to higher productivity and a more enjoyable way of working.
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A new, highly innovative and considerably more successful approach towards building your profitable business over the phone.
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Practical tools to develop immediate rapport with your potential clients.
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A deep understanding on what it takes to develop highly trusted relationships.
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An effective way of dealing with objections and very challenging prospects.
Your Trainer: Mr. Simon Wong
For a detailed profile of the trainer, click here
Simon Wong, MBA, ACMA, Certified NLP Trainer (ITANLP and NLPU), Coach & Modeler (NLPU), has more than fifteen years of management and leadership experience honed from developing business in Asia with US and European companies. He held positions of Regional Manager and Managing Director in MNCs.
His strengths lie in the field of human behavior change technology derived from multiple experiential sources including NLP. He has worked with middle and senior managers in Asia in the area of executive coaching and training. He has coached directors in strategic decisions, and senior managers in business directions. He has also conducted senior team development trainings.
He speaks English & Bahasa Malaysia (conversational).
About this program
Traditional telesales training sees selling over the phone as a numbers game. You call 100 people, get 10 to listen to you, get 3 to be interested, get 1 to buy. So if you call enough people, you’ll make sufficient sales.
This approach, while delivering certain results, has many downsides. It’s a highly frustrating job for the person who needs to make the thousands of calls, it’s annoying for most people who receive the calls and ultimately, it is likely to lead to a negative image for the company behind these calls.
Luckily, it doesn’t have to be that way. Progress-U developed a highly effective methodology adapted to the APAC markets which doesn’t require the telesales executive to ‘play the numbers game’.
With Progress-U’s approach, telesales becomes a pleasant experience for both the person being called and the caller. It increases dramatically the productivity of the telesales team and assures that your brand image is enhanced instead of being tarnished.
Delegates learn
- how to overcome the numbers game
- an effective approach to building trust instantly
- how to effectively engage the prospect
- how to drive the call towards a meaningful close
- a ‘medical’ approach towards dealing with objections
Who Should Attend?
The course is designed for anyone who wants to sell more in less time with higher profit margins even during a time when the only sales strategy seems to be to lower prices. We'll show you a way to generate new leads and close more business in less time.
To download the program brochure, click here
Dates & Time: |
Wed, July 15, 2009, 9.00am - 5.30pm |
Venue: Hollandse Club, Brabant Room 22 Camden Park (off Adam Road) Singapore 299814
Minimum/maximum number of participants : 15
Pricing and Registration
Cost for 1-day program:
US$ 370/ S$ 520 per person* (Excluding G.S.T)
Includes Harrison Assessment (value US$ 70/S$ 100)
Discount for early bird registration: 10% for registrations before 15th Jun 2009
US$ 330/S$ 470 per person (Excluding G.S.T)
Registration closing date: 8 July 2009
Price includes 1-day program from 9.00am to 5.30pm, Harrison Assessments report, 1 follow-up group-coaching call (60mins), documentation and participation certificate.
Satisfaction Guarantee ( http://www.progressu.com.hk/Satisfaction.htm ) applies after
completion of this course.
Registration
To reserve your seat for this program, please download the registration form below and send it to Progress-U Pte. Ltd., 583 Orchard Road 09-01 Forum, Singapore 238884 or fax it to +65-6736 1277.
 Registration Form
To register or for any questions, please contact siti.hinchliffe@progressu.com or call Ms. Siti Hinchliffe at +65-8448 8992.
For cancellation policy, please click here.
If you have any problems with registering online, please contact
or call +852-3622 2250. |
